ReviewAI is committed to protecting your data and your customers' privacy. Our policy outlines how we handle information with transparency and security.
Names, email addresses, and contact details used for account management and communication.
Content of customer reviews, star ratings, and timestamps collected via your integration.
Log data including IP addresses, browser types, and interactions with the dashboard.
We use collected information to provide, maintain, and improve our services, specifically through our AI-driven features:
ReviewAI uses business profile data (category, services, tone preference) to generate contextual review suggestion text. Customer review content is processed on anonymised data where possible. We do not sell any data to third parties.
We retain personal information only for as long as necessary to fulfill the purposes in this policy or as required by law. Subscription data is kept until account deletion, after which it is purged within 30 days.
Our team is available to answer any concerns regarding how your information is handled.