receipt_longBilling Policy

Refund & Cancellation

Last Updated: June 8, 2026

payments1. Subscription Billing

Paid plans are billed in advance based on your selected billing cycle — monthly or annual. Access to paid features remains active for the full duration of the paid period unless you cancel earlier.

cancel2. Cancellation

You may cancel your subscription at any time from your account settings. Cancellation stops future renewals and your plan remains active until the end of the current billing period.

event_availableAccess after cancellation

Your account stays active with full Pro features until the billing period ends.

autorenewAuto-renewal

Subscriptions renew automatically. Cancel at least 24 hours before renewal to avoid the next charge.

currency_rupee3. Refunds

Fees paid are generally non-refundable except where required by applicable law or when explicitly approved by ReviewAI support for exceptional circumstances such as technical failures on our end that prevented service delivery.

explore4. Free Plan

The Free plan is available indefinitely with no payment required. It includes one location, two AI suggestions per review, and English only. Downgrading from a paid plan to Free takes effect at the end of the current billing period.

gavel5. Charge Disputes

Please contact us first to resolve any billing issues before initiating chargebacks or disputes with your payment provider. Most issues can be resolved quickly and informally.

REVIEWAI PROCESSES PAYMENTS THROUGH RAZORPAY. BY SUBSCRIBING YOU AGREE TO RAZORPAY'S PAYMENT TERMS IN ADDITION TO THESE POLICIES. CHARGES APPEAR AS "REVIEWAI" OR "ENERASOFT" ON YOUR STATEMENT.

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