gavelLegal Documentation

Terms of Service

Last Updated: June 8, 2026 · Version 1.0.0

verified1. Acceptance of Terms

By accessing or using ReviewAI, you agree to be bound by these Terms of Service. If you are using the platform on behalf of a business, you agree to these Terms for that business and confirm you have the authority to do so.

We may update these terms from time to time. Continued use of ReviewAI after changes indicates your acceptance of the revised terms.

auto_awesome2. Our Services

ReviewAI provides an AI-assisted platform designed to help local businesses collect high-quality Google reviews from customers. Our platform includes:

check_circleQR-based review collection flows
check_circleAI-generated review suggestion cards
check_circleGoogle Business Profile deep-link integration
check_circleOwner analytics and reputation dashboard

psychology3. AI-Generated Content

Our platform uses large language models to suggest review text to customers. Use of these features is subject to the following conditions:

person_search

Customer Choice Required

AI-generated suggestions are shown as options. Customers select and can edit them before posting. ReviewAI never posts reviews automatically on behalf of anyone.

warning

No Accuracy Guarantee

AI suggestions may not always reflect actual customer experiences. Customers and businesses are responsible for ensuring all published content is truthful.

assignment_ind4. User Responsibilities

check_boxMaintaining security of your account credentials and API keys.

check_boxCompliance with Google review policies and local consumer protection laws.

check_boxEnsuring review collection is directed only at genuine customers of your business.

check_boxProviding accurate business details during onboarding and settings.

priority_high5. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, REVIEWAI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUES, OR REPUTATION DATA, WHETHER INCURRED DIRECTLY OR INDIRECTLY FROM YOUR USE OF THE PLATFORM OR AI-GENERATED CONTENT FEATURES.

cancel6. Termination

We reserve the right to suspend or terminate your access at any time, with or without cause. In particular, access may be terminated if the platform is used to generate deceptive, harassing, or fraudulent review content in violation of Google policies or applicable law.

Questions about these terms?

Our team is happy to clarify any points of concern.

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